Privacy Policy

1. Introduction and Our Commitment to Privacy

Formavique Studio ("Studio," "we," "us," or "our") is committed to protecting the privacy and security of the personal information you entrust to us. This Privacy Policy explains in detail how we collect, use, store, protect, and disclose your personal information when you interact with our website, engage our services, or communicate with our team.

We believe that privacy is a fundamental right, and we design our data practices with that principle in mind. We collect only what we need, retain it only as long as necessary, and are transparent about how it is used.

This Policy applies to all visitors, prospective clients, and active clients who interact with Formavique Studio through any channel, including our website, email correspondence, video calls, and project management platforms.

Please read this Policy carefully. By using our services or website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal information in several ways, depending on how you interact with us:

Information You Provide Directly

• Contact and inquiry information — when you submit an inquiry through our website contact form, we collect your name, email address, and the content of your message or project description
• Project information — during the course of an engagement, we collect business details, creative briefs, brand materials, content assets, and other information necessary to complete your project
• Billing and payment information — we collect your name, billing address, and payment details. Note that payment card information is processed directly by our secure payment processor and is not stored on our systems
• Communications — we retain records of email correspondence, meeting notes, and other communications necessary to manage your project and our business relationship

Information Collected Automatically

• Usage data — when you visit our website, we automatically collect information about your visit, including the pages you view, time spent on pages, referring URLs, and navigation paths
• Device and technical data — we collect information about the device and browser you use, including your IP address, browser type and version, operating system, and screen resolution
• Cookie data — our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences (such as theme selection), and analyze website traffic

Information from Third Parties

Occasionally, we may receive information about you from third-party sources, such as referrals from existing clients or information obtained from publicly available professional profiles (such as LinkedIn), solely for the purpose of understanding your business context prior to an initial consultation.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

Service Delivery

• To provide, manage, and fulfill the design services you have engaged us for
• To communicate with you about your project, including sending proposals, proofs, invoices, and updates
• To process payments and maintain accurate financial records
• To provide technical or creative support related to deliverables

Business Operations

• To respond to your inquiries and communications in a timely manner
• To improve our services, processes, and client experience
• To maintain accurate records of our business relationships
• To comply with our legal and contractual obligations

Website Improvement

• To analyze website traffic and understand how visitors interact with our site
• To identify and fix technical issues or usability problems
• To improve the content, design, and functionality of our website

Marketing and Communications

With your consent, we may occasionally send you updates about our work, new services, or design-related insights that we believe may be of interest to you. You may withdraw this consent at any time by contacting us directly.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files placed on your device — to enhance functionality and analyze usage. We use the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the website to function correctly. They enable core features such as theme preference storage and session management. These cannot be disabled without significantly impacting your experience.

Analytics Cookies

We use analytics tools to understand aggregate patterns in how visitors use our website. This information is collected in an anonymized or pseudonymized form and helps us improve our website's content and performance.

Preference Cookies

These cookies remember your choices and settings — such as your preferred light or dark theme — so you do not need to re-select them on each visit.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. Most modern browsers provide detailed controls for managing cookies in their privacy or security settings.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share your information only in the following limited circumstances:

Service Providers

We work with a small number of trusted third-party service providers who assist us in operating our business, such as cloud storage providers, project management platforms, accounting software, and payment processors. These providers have access to personal information only to the extent necessary to perform their functions and are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Formavique Studio, our clients, or the public.

Business Transfers

In the event that Formavique Studio is acquired by, merged with, or transfers substantially all of its assets to another entity, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before such a transfer occurs.

With Your Consent

We may share your information in any other circumstances with your explicit prior written consent.

6. Data Security

Formavique Studio implements a range of technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using industry-standard TLS/SSL protocols
• Secure, access-controlled file storage systems for client project assets
• Password management protocols and multi-factor authentication for internal accounts
• Regular review and updating of our security practices
• Limiting access to personal information to team members who require it to perform their duties

While we take every reasonable precaution to protect your data, no method of electronic storage or transmission over the internet is completely secure. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities as required by applicable law.

7. Data Retention

We retain personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected, including for the duration of your client relationship with us and for a reasonable period thereafter to:

• Maintain accurate financial and tax records as required by law
• Resolve disputes and enforce our agreements
• Comply with applicable legal retention requirements

Project files and client communications are generally retained for a period of five (5) years following the completion of a project, after which they are securely deleted unless a longer retention period is required by law or by your specific written request.

Website analytics data is retained in aggregated, anonymized form indefinitely for trend analysis and service improvement purposes.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

Right of Access

You have the right to request a copy of the personal information we hold about you and to receive information about how it is used and with whom it is shared.

Right to Correction

If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.

Right to Deletion

In certain circumstances, you have the right to request that we delete your personal information. Please note that we may be required to retain certain information for legal or contractual reasons.

Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict our processing of your personal information while a dispute is being resolved.

Right to Object

Where we process your data on the basis of our legitimate interests, you have the right to object to that processing.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.

To exercise any of these rights, please contact us using the information provided at the end of this Policy. We will respond to all legitimate requests within thirty (30) days.

9. Children's Privacy

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify active clients directly.

We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.